shanemason687
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| ISO 20000 Certification (2nd Aug 25 at 1:02pm UTC)
ISO 20000 Certification | Quote Reply | ISO 20000 certification is an international standard for IT service management. It provides a framework to ensure that the goods and services provided by an organization meet customer needs, industry best practices, international standards, and legal requirements. ISO 20000 certification focuses on process improvement and continual improvement of the quality of IT services through the effective use of people, technology, processes and resources.
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